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Cobra

UM Health-West COBRA:

Once alerted that a Qualifying Event has occurred, PlanSource will initiate a COBRA letter that is mailed to the applicable participant(s).

Vendor Contact Information:

PlanSource: (888) 266-1732

Elect COBRA coverage using the following options:

  • Filling out the notice and mailing it to the address provided by PlanSource OR
  • Navigating to the website included in the PlanSource notice.

Pay

After electing, make a payment using payment information located in the PlanSource notice.
NOTE: Auto-Pay is an option for payment.

Reinstate Coverage

Once the COBRA participant has elected and paid the initial premium, PlanSource will send a notice to the insurance carrier to reinstate coverage. It can take up to 15 business days for your insurance carrier to reinstate coverage. Please contact the insurance carrier for any questions regarding the plan’s coverage, member ID card, or claim status.

UM Health-Sparrow COBRA:

Once alerted that a Qualifying Event has occurred, WEX will initiate a COBRA letter that is mailed to the applicable participant(s).

Vendor Contact Information:

WEX Health, Inc.
PO Box 2079
Omaha, NE 68103-2079
(866) 451-3399

Elect COBRA coverage using one of the following options:

  • Online account: Visit cobralogin.wexhealth.com
  • Mobile app: Download the COBRA + Direct Bill by WEX mobile app
  • Mail: Complete and submit the COBRA Election Form to WEX using the address provided on the form

Pay

After electing, make a payment using one of the following options:

  • Recommended: Set up recurring payments through the online account or mobile app with no additional processing fee
  • Make a one-time payment through the online account or mobile app
    NOTE: One-time payments include a $20 processing fee
  • Mail a check or money order to WEX Health, Inc., PO Box 2079, Omaha NE 68103-2079
  • Include your Member ID, located in the Profile tab of your online account, in the memo line

NOTE: Your initial premium includes all premiums which have become due since your first day of COBRA.

Reinstate Coverage

Once the COBRA participant has elected and paid the initial premium, WEX will send a notice to the insurance carrier to reinstate coverage. It can take up to 15 business days for your insurance carrier to reinstate coverage. Please contact the insurance carrier for any questions regarding the plan’s coverage, member ID card, or claim status.