Team Member Perks
Employee Assistance Program (EAP)
ComPsych® GuidanceResources® is our Employee Assistance Program available to every U-M Health team member and members of your household. Intake clinicians are available 24/7 to connect you with the resources you need.
This program is fully employer-paid and offers a range of support services, including:
- Confidential Emotional Support: You and every member of your household have access to eight fully covered therapy sessions (virtual or in-person) per issue, per person, per year.
- Work-Life Balance Solutions: Specialists do the research for you, helping you find resources and referrals for everyday needs like childcare, home repair contractors, event rentals, and more.
- Legal & Estate Guidance: Talk with attorneys about legal issues and questions. If you need direct representation, get a free 30-minute consultation plus a 25% discount on additional fees. You can also prepare your will at no cost to you at GuidanceResources.com.
- Financial Resources: Ask experts for help navigating your financial health ranging from budgeting, bankruptcy, retirement, taxes, etc.
- Discounts: Access members-only national discounts and special offers via ComPsych’s partnership with WorkingAdvantage. Some discount or special offer examples include, but not limited to: theme parks, movie tickets, hotels, Broadway shows, etc – savings up to 60% off.
If you’re unsure where to start, you can call to reach intake clinicians available 24/7 to connect you with the resources you need. You can also take ComPsych’s confidential well-being assessment to guide you:
- Online Wellbeing Assessment: The “Assess Me” tool available at GuidanceResources.com gives you a personalized plan to help guide you through resources available, matched to what you need most. Its question focus on six care pillars: Mental, Emotional, Physical, Social, Legal and Financial.
The assessment takes 5-15 minutes, is completely confidential, and can be taken multiple times if you ever want new suggestions.
Help truly is just a phone call or login away.
Call 833-955-3403 or visit GuidanceResources.com to get started. You can refer to this Guide to Online Support for ComPsych GuidanceResources if you need any help setting up your account.
KOA Care 360
KOA Care 360 is a smartphone app available through our EAP. Find confidential support and science-based tools for handling stress, building resilience, and tackling goals. You can learn more about this app through the KOA Care 360 flyer.
Create an account to take the next step for your mental wellbeing on your own terms, in the time and place that works for you:
- Log on to GuidanceResources.com or the GuidanceNowSM app.
- Select “Connect Me” or “Browse All”, then the “Digital Self-Care Tools” tile.
- Complete your profile, select “Start.”
How to Connect
Contact Your ComPsych® GuidanceResources® Program for 24/7 Support
Call: 833-955-3403 | TRS: DIAL 711
Online: GuidanceResources.com | App: GuidanceNow
Web ID: UMHEALTH